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Using Aligno

What Clients See

A designer's guide to the client experience. Know exactly what your clients see and can do when you share a design.

The key thing to know
Your clients don't need an account. They just click the link you send them. No signup and no password to remember.

The Share Page Experience

When a client opens your share link, they see a clean, focused view of your design. The interface is simple enough that most clients figure it out in seconds.

What your client sees when they open a share link: a clean review interface with no account required.

The page shows:

  • Your design, front and center, whether it's an image, PDF, video, or webpage
  • Comment tools, a sidebar or panel for leaving feedback
  • Approval buttons, clear options to approve or request changes
  • Their name field, so feedback is attributed (no account needed)

What Clients CAN Do

View the current version
See your design exactly as you shared it. Images display at full quality, PDFs open with page navigation and zoom, videos play with a scrubbable timeline, and webpages show live previews.
Leave comments
Add general feedback, pin comments to specific parts of the design (with a precise timestamp on videos), or draw box, arrow, and freehand markup right on the work. They can attach files to a comment too, like a reference image or a marked-up PDF. Comments are attributed to the name they enter.
Submit an approval decision
Approve the design to signal it's ready to proceed, or request changes to indicate revisions are needed.
View existing comments
See feedback from other reviewers (if multiple people have the link).

Knowing Whether They Opened It

Silence after you send a link is ambiguous: it might mean the client is still thinking, or it might mean they never opened it. Aligno removes that ambiguity. Every shared design tells you whether the review link has been opened and when it was last opened, on both the asset card in your dashboard and the review page itself. Before anyone has been there it simply reads "Not opened yet".

You also get one email the first time a client opens a design — once per design, not once per visit. You can turn it off under Notifications in your account, or from the link in the email itself.

What this does not tell you
Aligno records that somebodyopened the link, and nothing more. It does not store an IP address, a location, a device or a browser, and it will never tell you which named person opened it — reviewers have no account, so there is no identity to report. There is no count either, deliberately: counting visits would mean telling one reviewer from another, which would mean putting an identifier on their device just so you could be told a number. We would rather tell you the truth we can gather without doing that — whether it was opened, and when it last was.

A New since your last visit marker on the comment list works alongside it. You always see what has arrived since you last looked. A reviewer sees the same once they have left a comment, which is the point at which Aligno has a way to remember them at all. Neither side is shown their own comments as new. This is on every plan, including Free.

What Clients CANNOT Do

Clients have a focused, limited view. That's on purpose. It keeps the experience simple and prevents accidents.

Edit the design
Clients can only view and comment. They cannot modify your work in any way.
Delete or edit comments
Once a comment is submitted, it's there for the record. Clients can add new comments but not remove existing ones.
Access other projects or assets
Each share link is isolated. Clients only see the specific design you shared, not your dashboard or other work.
See version history
Clients see only the current version. Previous versions and their comments are not visible to them.
Change settings or permissions
Share settings, passwords, and expiry dates are controlled by you, the designer.

Optional Share Settings

You can customize what clients see and how they access the share link:

  • Password protection: require a password before viewing. Useful for sensitive work.
  • Expiry date: automatically disable the link after a certain date. Good for time-sensitive reviews.
  • Disable comments: turn off commenting if you only need an approval, not feedback.
  • Review due date: set a deadline and Aligno reminds the reviewer automatically as it approaches (paid plans).
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